We're sorry but it's not our fault: Organizational apologies in ambiguous crisis situations
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Journal of Contingencies and Crisis Management
سال: 2017
ISSN: 0966-0879
DOI: 10.1111/1468-5973.12169